Gaming and betting are forms of entertainment. They involve financial risk. For most players, this risk stays manageable. For some, it becomes harmful. The tools on this page exist to help you stay on the right side of that line – and to connect you with support if you have already crossed it.
WE88’s Curacao gaming licence requires responsible gaming provisions as a condition of operation. Every account has access to the tools below. They are free and take effect within 24 hours of being set.
Problem gambling rarely arrives suddenly. It develops gradually, and the early signs are often rationalised away. Common indicators worth taking seriously:
Three or more of the above applying consistently is a pattern worth addressing. Starting with a deposit limit or a cooling-off period is often enough to reset the relationship. Self-exclusion is available for those who need a more definitive stop.
Set a maximum deposit amount per day, week or month. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour delay. This asymmetry is intentional – it protects you from impulsive decisions made during a session.
How to set: Account – Responsible Gaming – Deposit Limits.
Set a maximum session length. When the limit is reached, a notification appears offering one 30-minute extension or an immediate session end. Particularly useful when playing fast-format games like fishing games or Speed Baccarat, where time passes quickly.
Enable pop-up reminders at 30 or 60-minute intervals. Each reminder shows how long you have been playing and your net balance change since login. These do not force a stop – they restore awareness, which is often sufficient.
Suspend your account for a defined period: 24 hours, 48 hours, 1 week, 2 weeks or 6 weeks. During cooling-off, login is blocked, deposits are not possible and marketing is paused. The account reopens automatically when the period ends.
Activate: Account – Responsible Gaming – Cooling-Off. Select your period and confirm.
Permanently close your WE88 account. Processed within 24 hours. Irreversible – the account cannot be reopened after self-exclusion is complete. Your real-money balance is returned to your registered payment method. Bonus balances are forfeited. WE88 removes you from all marketing lists permanently.
Activate: Account – Responsible Gaming – Self-Exclusion, or contact WE88 Live Chat for immediate processing.
If you are unsure whether cooling-off or self-exclusion is more appropriate for your situation, speak to GamCare first. They provide free, confidential guidance without any pressure. Their advisors deal specifically with gaming-related concerns and can help you choose the right step.
WE88 is for players aged 18 and above. Age is verified during KYC. If you share a device with someone under 18:
All services below are free, confidential and available to Malaysian players. You do not need to be in crisis to contact them.
If you are in immediate crisis: contact your local emergency services or call the GamCare helpline directly. International callers are accepted. You do not need to be in the UK.
For data and privacy questions: Privacy Policy.
